TERMS OF SERVICE

Last Updated: 6/17/2025

Welcome to AstraFlux. By accessing or using this website, our services, or the booking platform, you agree to the following Terms and Conditions. These terms apply to all visitors, clients, and users. Please read them carefully before proceeding.

1. Use of Website

This website is intended for individuals and businesses seeking professional film production services. By using this site, you confirm that you are at least 18 years old and legally capable of entering into binding contracts. Use of this site for illegal, harmful, or disruptive purposes is strictly prohibited.

2. Intellectual Property

All original content on this website, including AstraFlux branding, logos, films, custom video edits, and written materials, is the intellectual property of AstraFlux and is protected by U.S. and international copyright laws.

This website may also contain licensed stock images and publicly available media, including imagery sourced from NASA. These assets are used under appropriate usage rights and are not owned by AstraFlux.

Disclaimer: NASA does not endorse AstraFlux or any of its services. NASA content is used strictly for illustrative or artistic purposes under public domain status.

You may not reproduce, modify, republish, or distribute any part of this website without written permission unless usage falls within fair use or licensing terms.

3. Bookings and Payments

A non-refundable deposit may be required to secure a production date.
Remaining balances are due upon delivery of the final project unless otherwise agreed in writing.
Payment delays may incur additional fees or withhold delivery.
AstraFlux reserves the right to cancel or reschedule services due to unforeseen circumstances such as weather, equipment issues, or force majeure.

4. Cancellations and Refunds

Cancellations made more than 7 days before the scheduled shoot may qualify for a partial refund excluding the deposit.
Cancellations made within 7 days of a scheduled shoot are non-refundable.
Refunds will not be issued for dissatisfaction related to creative decisions unless outlined in a prior agreement.

5. Client Responsibilities

Clients must provide accurate information, timely approvals, and any assets or materials required for the production process.
It is the client’s responsibility to obtain permits, location access, or third-party releases unless otherwise agreed.
Delays caused by client-side issues may affect delivery timelines or result in rescheduling fees.

6. Content Usage and Rights

AstraFlux retains the right to use completed work, including footage, stills, or behind-the-scenes content, for portfolio, marketing, or promotional purposes unless a written request for exclusion is submitted before project completion.
Exclusive usage rights, NDAs, or content privacy agreements must be negotiated before production and may incur additional fees.

7. Limitation of Liability

AstraFlux is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our services or website.
We are not responsible for missed deadlines caused by factors outside our control, including weather, client delays, or third-party issues.

8. Privacy

By using this site, you agree to our Privacy Policy.
We respect your privacy and will not share personal data with third parties unless necessary to complete services or comply with legal obligations.

9. Changes to Terms

AstraFlux reserves the right to update or modify these Terms and Conditions at any time.
Continued use of the site or services after updates constitutes acceptance of the new terms.
We encourage users to review this page periodically.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Colorado, United States.
Any disputes shall be resolved in the appropriate courts located within Denver County.